Frequently Asked Questions
Below are answers to some common questions and helpful information.
If you can't find what you're looking for, we're just an email away.
Below are answers to some common questions and helpful information.
If you can't find what you're looking for, we're just an email away.
What is Authentic Books?
We are a monthly subscription box service that brings together self care with an immersive book experience.
Our boxes are full of quality goodies from small US-based artisans and boutiques that are not only connected to the book but focus on each of our five senses (sight, smell, taste, sound, touch). 5% of the profits from each box supports children's education.
Shipping policy
All shipping updates can be find on our Shipping Updates page.
We are currently shipping to the US + International
United States: $9.99/month
International: will depend on location
All orders are shipped out the last week of each month.
For ex. April boxes will ship the last week of April. If you preorder a box for a future month, like May, then your box will ship the last week of May.
Once received by USPS you should receive in it 3-5 business days.
Returns and cancellations
We pick and pack your box with much care down to the last little detail, and would like to hear your feedback.
Although boxes are non-refundable, please email us at hello@authenticbooks.com if you are unhappy with your order.
Please email us a picture of the damaged item at hello@authenticbooks.com, and we will ship out a replacement item right away.
All memberships are charged with their payment on file on the 5th of each month. Any cancellations after the 4th will reflect on the next billing cycle.
Returns can not be made as boxes are made to order. Please email us at hello@authenticbooks.com if you are unhappy with your order.
Our boxes are made to order and therefore non-refundable.
Please email hello@authenticbooks.com if you are unhappy with your order.
Subscription Charges & Skipping a Month
All subscriptions are charged on the 5th of each month. If you would like to make a cancellation or skip a month, please do so on the 4th or prior to that.
Absolutely! Just log into your account and select the "skip" option before the 5th.
Any skips made on the 5th or after will not be applied until the following billing cycle.
We provide unlimited skips to all subscriptions.
Gifts & Prepaid Plans
Head over to our "Gifts" page which can found in our header up top. All gifts have the shipping included in the reduced membership prices.
Head to our "Redeem a Gift" page and shop using your gift card.
Custom Orders / Corporate Gifts
We'd love to work with you! We have customizable options and pricing.
Email us at hello@authenticbooks.com.